FAQ’s

Q: Why Is Your Price Cheaper? How Do You Manage These Prices?

Ans: Well, It’s most frequently asked the question because our prices are really fascinating and in reply to this question, we just want to say that “it’s all about TAX”.

You can see the medicines we are selling are mostly manufactured by multinational pharmaceutical companies like Roche, Pfizer, Watson, Abbott, GSK, and others. And it’s obvious that every country and union has its own tax classes and rules. Tax rules for prescription medicines are different in Asia than in western countries like the UK, USA, Australia, etc. The question should be “Why prices of drugs are very high in Europe, USA, and Australia?” And the answer would be “If we consider the price of “Rx drug without tax, it is 700% less than market prices (including tax). So it’s all about “TAX”.

Q: How Do Your Parcels Pass-Through Customs?

Ans: We pack the packages carefully with tungsten and carbon papers to skip through customs x-ray machines at airports. Parcels are beautifully packed with gift papers from outside

Q: Where Do You Ship From And Where Could You Ship To?

Ans: We ship all over the world, which means we deliver our medical products to Israel and many other countries like that. We are very familiar with the United Kingdom, (European Countries), the United States of America, Australia, and Egypt deliveries. We are based in Pakistan but we dispatch our parcels from different regions like the Philippines, Hong Kong, Pakistan, and Singapore. You can ask for domestic shipping for USA and UK, we will let you know if your desired product will be available in stock for domestic delivery or not.

Q: Do You Provide Cash On Delivery (COD)?

Ans: Sorry, we don’t provide cash on delivery.

Q: How Long Will It Take To Receive The Product?

Ans: In most cases of international shipping, Parcel delivers in 5-7 days but sometimes it could be delayed for 2 or three days. So we commit 5-9 days for international parcels and 2 days guaranteed for domestic shipping.

Q: How Can I Place The Order?

Ans: You can easily place your order.

  • Select the product
  • Add that product to the cart.
  • Fill in the necessary details like name, address, number, age, quantity, etc.
  • Confirm the order
  • Make payment

Q: Is Your Website Is Safe For Using Debit/Credit Card or Paypal?

Ans: Yes, you can freely make an online transaction using your debit/credit card.

Q: How Can I Track My Order?

Ans: After submitting your order successfully, we will process your order internally. You can see the status of your order anytime in your order details after logging in. You also can track your order from the My Account > Track Your Order page once your order status has changed to “Shipped” (Click Here to track your order now).

For More Information Contact Us!